Book A Tow Truck in Sanctuary Point

Determining whether your car needs to be towed depends on the nature of the issue and its impact on safety. If your vehicle has been in an accident, has visible damage (like leaking fluids, bent axles, or deployed airbags), or displays dashboard warning lights for brakes or engine failure, it’s safer to arrange a tow. Similarly, if your car won’t start, has a flat tyre with no spare, or makes grinding or clunking noises when moving, towing is the recommended option. Driving a damaged vehicle—even a short distance—can cause further mechanical problems or pose a risk to others on the road. If you’re unsure, it’s best to call a towing service or mechanic for advice before continuing to drive.

Yes, tow trucks can transport vehicles between private properties, such as from your home to a mechanic, storage facility, or new residence. This type of service is often referred to as scheduled or non-emergency towing. It’s commonly used for vehicles that are unregistered, undergoing restoration, or not currently roadworthy. Tilt tray trucks are ideal for these jobs because they allow for smooth, damage-free transport, even for long distances. When booking, be sure to provide the pickup and drop-off addresses, preferred time, and any special requirements like low-clearance garages, locked gates, or vehicles without working brakes or steering.

While it’s generally preferred that the vehicle owner or driver is present during towing, it’s not always necessary—especially for scheduled or property-to-property moves. If you can’t be there, you’ll usually need to provide access (keys, gate codes, etc.) and clearly communicate the vehicle’s condition and location. Some towing companies may require written permission or proof of ownership to tow an unattended vehicle, especially in cases involving insurance claims. If the tow involves an accident or roadside breakdown, it’s best to stay with the vehicle until help arrives for safety and documentation purposes. Confirm the requirements with the towing provider when booking.

If your car is towed after an accident, the vehicle is usually taken to a holding yard, mechanic, or panel beater—depending on insurance arrangements and local protocols. In some cases, emergency services may request a tow if the vehicle is blocking traffic or is unsafe to drive. You’ll receive information about where your vehicle has been taken and instructions for retrieval. If you’re insured, your provider may coordinate with the tow operator and cover the cost under your policy. You may also be asked to authorise repairs, provide a claim number, or pay storage fees if there’s a delay in processing. Always take photos of your vehicle at the scene and ask for a towing receipt or job number for reference.