Book A Tow Truck in Kiama

Towing a caravan or trailer typically requires a tilt tray (flatbed) tow truck or a heavy-duty wheel-lift truck, depending on the size, weight, and condition of the unit. Tilt tray trucks are often preferred because they provide full support beneath the caravan or trailer, reducing the risk of damage during transport. This is especially important if the caravan has a damaged axle or cannot be safely towed on its own wheels. Before booking, it’s helpful to know the approximate dimensions and weight of your caravan, as well as whether it’s loaded. Operators may also ask about clearance issues, terrain, or towing access if it’s parked on private land or a narrow road. Always confirm the tow truck’s capacity and method with the provider to ensure it’s suitable for your needs.

Towing should not damage your car when performed by a qualified and properly equipped towing service. Modern towing methods, particularly tilt tray towing, are designed to minimise contact and movement that could cause wear or damage. Vehicles are winched or driven onto a flatbed and fully secured, avoiding stress on wheels, suspension, and drivetrain. However, incorrect towing techniques—such as dragging a car with its drive wheels on the ground—can cause serious issues, especially for automatic or all-wheel-drive vehicles. That’s why it’s crucial to use a licensed and insured tow operator who understands how to handle different vehicle types. If your car is in a precarious location, such as a ditch or beach, additional care will be taken during recovery to prevent further harm.

Preparing your vehicle for towing involves a few key steps that can make the process faster and safer. First, remove any valuables or personal items from the car, as tow operators are not responsible for lost belongings. If possible, take photos of your vehicle from different angles, especially if it’s been involved in an accident. Put the car in neutral (if it's safe to do so), disengage the handbrake (unless told otherwise), and keep the keys accessible. Let the tow operator know of any mechanical issues—like locked steering, damaged tyres, or leaking fluids—that could affect loading. If the vehicle is in a difficult location (e.g. underground car park or tight driveway), mention it in advance so the right equipment can be sent.

Yes, many towing services operate 24/7, including weekends and public holidays. Roadside emergencies don’t follow a schedule, so tow truck operators often offer around-the-clock availability to handle breakdowns, accidents, and recovery jobs at any time. That said, wait times may be longer during busy holiday periods, especially on long weekends when more vehicles are on the road. Some companies may also apply surcharges for after-hours or holiday callouts, so it’s a good idea to ask about pricing when booking. Availability may vary in regional areas, but most well-established towing providers have systems in place to dispatch help quickly even during peak times.