Book A Tow Truck in Gerringong

Yes, a towing company can tow a car that is illegally parked or obstructing access, but only under specific legal conditions. In most Australian states, private individuals or property owners cannot have a car towed from public roads without council or police involvement. However, if a vehicle is blocking a driveway, parked in a fire lane, or left on private property without permission, the property owner may be able to request its removal, depending on local regulations. Some councils require a complaint or notice before towing, while others allow immediate action if access is blocked. The towing company must also comply with legal documentation and signage requirements. If you're dealing with an abandoned or obstructive vehicle, it's best to contact your local council or police for guidance before arranging a tow.

Tilt tray towing involves loading a vehicle onto a flatbed tray that tilts down to ground level, allowing the entire vehicle to be winched or driven onto the platform. Once secured, the tray is raised back into position and the vehicle is fully supported during transport. Traditional towing—such as hook-and-chain or wheel-lift methods—involves lifting one end of the vehicle and pulling it with the other wheels on the road. Tilt tray towing is generally safer and more suitable for damaged or low-clearance vehicles, as it prevents further wear on tyres, axles, and suspension. It's also preferred for long-distance towing, accident recovery, and luxury vehicles. While traditional towing may still be used in some scenarios, tilt tray trucks are now the standard for most professional towing services in Australia.

Tow truck response times vary based on your location, time of day, weather, and the availability of local services. In metropolitan areas, response times can range from 15 to 45 minutes. In regional or remote locations, it may take longer—up to an hour or more—depending on how far the nearest operator is. Emergency callouts, such as accident scenes or breakdowns in hazardous locations, are typically prioritised. If you’re using an insurance company or roadside assistance membership, their dispatch systems may also affect timing. To help speed things up, always provide clear details about your location (e.g., nearest intersection or landmark), the type of vehicle, and the nature of the issue when booking a tow.

In many cases, yes—you can ride with the tow truck driver when your vehicle is being towed. Most tilt tray trucks have space for one passenger in the cab, which is useful if you’re stranded far from home. However, there are exceptions. During COVID-19 restrictions or in certain jurisdictions, ride-alongs may be limited for safety reasons. If the towing company is recovering a vehicle from an accident scene and emergency services are involved, you might be advised to arrange alternative transport. It’s always best to ask when booking the tow, especially if you're in a rural or remote area where taxi or rideshare options may be limited. Tow operators are generally accommodating and understand the stress of a breakdown or accident.